Skip to content

The Solutions Your Team Actually Uses

Industry Data-Driven Insights for Casino Professionals.

Verified. Sourced. On the Record.

Free Weekly Brief

COMPLIANCE & CAGE · OPERATIONAL

Customer Due Diligence Record

Build a complete due-diligence record — identity, source of funds, PEP, sanctions and adverse-media checks — and escalate to enhanced due diligence when the risk calls for it.

Demo

Screen recording of the real dashboard — identity and source of funds, PEP and sanctions screen, and the EDD escalation.

Compliance & Cage

Customer Due Diligence Record

One-time purchase

Format
Offline HTML · prints to A4 PDF
Delivery
Instant download
Data
Stays on your machine

Self-serve branding (property name + logo) · optional paid customisation.

What it flags

Identity & funds

Name, identification and source of funds, with the document copies ticked on file.

PEP / sanctions / media

Record PEP status, possible sanctions matches and adverse-media findings against the customer.

Risk & escalation

Rate the risk and escalate to enhanced due diligence, with the trigger on the record.

How it works

1
Open
Launch the dashboard
2
Identify customer
Name and ID
3
Source of funds
Origin and evidence
4
Screen
PEP, sanctions, media
5
Escalate & export
EDD, to A4 PDF

Why directors adopt this

See internal theft first

Lead with internal theft, then fraud, cheating and AML exposure — captured the moment the monitoring room sees them.

Proprietary detection formulas

The category structure and sign-off were built over decades of surveillance work — how a monitoring room actually runs.

Held to a published standard

The same verification rigor as our intelligence — sourced, documented and correctable.

Act on it, get results

Turn a shift's notes into a signed, exportable record your investigators, auditors and regulator can act on.

What you get

Customer Due Diligence Record
Source — business incomeHIGHEDD REQ
PEPYESFLAG
Passport copyON FILEok
  • Complete CDD record identity, funds, risk
  • PEP + sanctions + media screen findings on the record
  • EDD escalation trail the trigger, documented
  • A4 PDF + HTML snapshot signable, reopenable

Your data stays local

Every field is entered and held in the browser on your own machine. Nothing is uploaded and nothing is sent to a server — safe for the monitoring room.

Configurable for your jurisdiction

Swap the regulator list, set thresholds and currency to fit your property — Macau today, ready for Singapore, the Philippines and beyond.

DICJPJPSP+ your authority

Due diligence a regulator can't see is due diligence you didn't do. This record proves the checks were made and the risk was rated.

Editorial Director · Surveillance Intelligence Asia

Runs anywhere

Offline HTMLAny modern browserNo installA4 PDF export

Questions

How does it operate?+

Built over decades of surveillance work, the structure and sign-off mirror how a monitoring room actually runs a shift. It structures what your team records and exports a clean, signed report — it does not decide anything for them.

Does my data leave the machine?+

No. The report is filled and stored entirely in your browser. Nothing is uploaded, and the file you export stays on your machine.

What can it import?+

It starts blank and fills in the browser — nothing to import. Entries can be carried into a case file or report, and it exports a clean A4 PDF plus a saveable HTML snapshot you can reopen.

Can we add our own branding?+

Yes. Add your property name and logo yourself at no cost. We also offer optional paid customisation to fit your jurisdiction and house rules.

More in Compliance & Cage