Field guide

Bonus Abuse / Promo Fraud

How it works

Systematic exploitation of welcome bonuses, free spins, and promotional offers by creating multiple accounts, using fake identities, or employing automated play to extract value without genuine gambling intent. Fraudsters create dozens or hundreds of accounts using synthetic identities, VPNs, and device spoofing. They claim the same welcome bonus repeatedly, play minimum required amounts to unlock withdrawals, and cash out. Some use bots to automate the process across hundreds of platforms.

On the record

Industry estimates suggest bonus abuse can reach 10% of annual gross revenue for some iGaming operators. The practice is widespread and increasingly automated.

Published as a detection reference for surveillance, compliance and gaming-operations professionals. Thresholds and tuning are set by the property. Nothing here is instruction — the method is described so it can be recognised.