Part IV: Financial Fraud · Internal Collusion & Employee Fraud

Scam #22: Surveillance System Compromise by Employee

How it works

An employee with technical access to the surveillance system can disable cameras, create blind spots, delete or alter recordings, or provide remote access to external cheaters. This can be done by: repositioning cameras to create blind spots over gaming tables; disabling recording while cheating occurs; deleting incriminating footage; providing login credentials to external parties; installing unauthorized remote access software; and manipulating camera maintenance schedules to create coverage gaps. The Crown Casino case demonstrated how devastating this can be - a single employee providing system access allowed cheaters to steal $32 million.

Where it appears

All gaming areas

On the record

The Crown Casino Melbourne incident (2013) - $32 million AUD stolen when a staff member helped a high-roller compromise the surveillance camera system. The cheater’s crew used HD camera feeds to read opponents’ cards during high-stakes poker play. The staffer was fired and the casino pursued recovery of funds.

Published as a detection reference for surveillance, compliance and gaming-operations professionals. Thresholds and tuning are set by the property. Nothing here is instruction — the method is described so it can be recognised.