Part II: Casino Operations · Surveillance & Security

Fill and Credit

Operations

The procedures by which gaming tables receive additional chips from the cage (fill) and return excess chips to the cage (credit). Fill and credit transactions are high-risk cash handling events that require multiple levels of authorization, documentation, and surveillance monitoring. A fill slip documents chips removed from the cage and delivered to a table; a credit slip documents chips returned from a table to the cage. Surveillance must verify that all fill and credit transactions are properly documented and that chip amounts match the paperwork.

In practice

Fill and credit procedures are among the most regulated aspects of table games operations; any discrepancies must be immediately reported and investigated.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.