Part II: Casino Operations · Surveillance & Security

Money Count Coverage

Operations

The continuous surveillance monitoring of all cash and chip counting processes in the count room, including the soft count (currency and paper instruments) and hard count (coins and tokens). Money count coverage requires dedicated cameras positioned to capture all counting surfaces, personnel, equipment, and storage areas without obstruction. Surveillance operators must maintain uninterrupted recording and document any procedural deviations observed during the count.

In practice

Surveillance must notify management of any count room exceptions noted during observation; these exceptions must be documented in writing and forwarded to internal audit.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.