Part I: Games & Gaming · Dice Games — Craps & Sic Bo

Boxman

Craps

The primary supervisor and decision-maker at the craps table, seated on a stool between the two base dealers and opposite the stickman. The boxman’s responsibilities include: overseeing all game activity, monitoring the table bank and chip inventory, settling player disputes, authorizing comp requests, supervising the dealers, verifying large payouts, and ensuring game integrity and compliance with house procedures. The boxman also handles cash transactions, converting player cash into gaming chips. The boxman position requires extensive experience and is typically the most senior member of the craps crew. In smaller casinos or during slow periods, a floor supervisor may serve as boxman for multiple tables.

In practice

The boxman has final authority at the table but may escalate complex disputes to the floor supervisor or pit manager. Surveillance works closely with the boxman to identify cheating, suspicious betting patterns, or procedural violations.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.