Field guide

Surveillance Officer Collusion

How it works

A surveillance officer abuses their position to relay private information to confederates on the gaming floor—such as hole cards seen on dedicated cameras, or security vulnerabilities. The surveillance officer uses pan-tilt-zoom cameras to zoom in on dealer hole cards during peeks, then relays the information to a confederate player via radio, phone, or pre-arranged signals. The player now has perfect information against the dealer.

On the record

A documented case involved a casino surveillance officer collaborating with a dealer and player to cheat at blackjack. The officer used cameras to relay hole card information, allowing the group to defraud the casino of hundreds of thousands over months.

Published as a detection reference for surveillance, compliance and gaming-operations professionals. Thresholds and tuning are set by the property. Nothing here is instruction — the method is described so it can be recognised.