Part II: Casino Operations · Surveillance & Security

Exception Report

Investigation

A formal document that records deviations from established procedures, discrepancies in count results, unusual transactions, or other irregularities observed during surveillance monitoring. Exception reports are generated by surveillance operators, count team supervisors, or automated systems when predefined thresholds are exceeded. Each exception report documents the nature of the deviation, the time it occurred, personnel involved, and any corrective actions taken.

In practice

Exception reports are reviewed by surveillance supervisors, internal audit, and gaming regulators as part of ongoing compliance monitoring.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.