Part IV: People & Technology · Casino Personnel & Organizational Hierarchy

Runner / Porter

Support Staff

A general support employee responsible for transporting items throughout the casino, including delivering documents, moving supplies between departments, running messages, and performing miscellaneous errands as needed. Runners help keep operations flowing smoothly by handling tasks that would otherwise pull gaming employees away from their primary duties.

In practice

The runner role is often an entry-level position that provides exposure to various casino departments and can serve as a stepping stone to more specialized roles.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.