Part IV: Financial Fraud · Chip, Cash & Ticket Fraud
Cage Counter Reach-Over Theft
How it works
A thief approaches the cashier’s cage, engages the cashier in conversation or transaction, then reaches over or through the counter opening and grabs chips that are momentarily exposed. In the November 2025 Seminole Hard Rock Hollywood case, suspect Kamal Lundy attempted to cash in chips at a cage window, then briefly walked away, returned, and reached over the counter to grab chips from the cashier’s cage area. He later attempted to cash out $6,005 worth at another cage before being apprehended.
Where it appears
Cage/cashier windows during active transactions
On the record
Seminole Hard Rock Hollywood (November 2025): $15,000 in chips stolen from cage by counter reach-over; suspect caught attempting to redeem at different cage.
Detection & preventionADVISORY
The paid halfHow a monitoring room catches cage counter reach-over theft, and what stops it recurring, written for the desk, not the reader.
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Published as a detection reference for surveillance, compliance and gaming-operations professionals. Thresholds and tuning are set by the property. Nothing here is instruction: the method is described so it can be recognised.