Part IV: People & Technology · Casino Personnel & Organizational Hierarchy

Junket Operator / Gaming Promoter

Marketing and Player DevelopmentREPORTED

An independent intermediary or company that recruits high-rolling gamblers (VIP players), arranges their travel to casino destinations, provides credit or facilitates credit arrangements, and earns commissions based on the players’ gaming turnover or losses. Junket Operators are a distinctive feature of the Asia-Pacific gaming market, particularly Macau, where they historically operated VIP rooms within casino properties. Under Macau’s 2022 Gaming Law reforms, junkets can now only work with a single concessionaire and earn commissions capped at 1.25% of rolling-chip turnover, and are prohibited from operating VIP rooms independently or issuing casino credit.

In practice

The Macau junket sector has dramatically contracted following the 2021-2023 crackdown on major junket operators (Suncity, Tak Chun). For 2026, 29 gaming promoters were licensed in Macau, down from a peak of 235 in January 2013. The traditional junket model is widely considered to be in terminal decline, with casinos increasingly moving to “house-managed” or “direct” VIP programs.

One entry from the Casino Industry Glossary, 1,090 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.