Part III: Business & Regulation · Casino Marketing & Player Management

RFB (Room, Food & Beverage)

Comps & Incentives

The most common and valued category of casino comps, encompassing complimentary hotel accommodations, meals at property restaurants, and beverages (both alcoholic and non-alcoholic). RFB represents the core of the traditional casino comp structure and is typically authorized for players whose ADT exceeds defined property-specific thresholds. Executive-level RFB (including suites, fine dining, and premium beverages) is reserved for the highest-tier players. The cost of RFB comps is tracked carefully by finance as a direct reinvestment cost against gaming revenue.

In practice

In Macau and Singapore integrated resorts, RFB for VIP players may extend to ultra-luxury accommodations (villas and penthouses), Michelin-starred dining, and private jet transport.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.