支付方式

Use the request control on any product or plan. It opens an email that is already written. Add your company name, billing address and purchase order number, and send it. Nothing is charged and nothing is committed at that point.

The same way, and it costs you nothing. Plenty of departments ask for an invoice purely to open a budget line or raise a purchase order. It is valid for 30 days.

Bank transfer and cheque, both in HKD, on every order.

The invoice is in US dollars and settles in Hong Kong dollars at a fixed rate of 7.80. Fixed, not tracked: the figure on your invoice is the figure you pay, whatever the market does between issue and settlement. A $3,999 subscription settles at HK$31,192.

Yes, on any order at any price. There is one invoice: it comes first, so you can raise a purchase order against it, and it carries the reference you quote on the transfer. When payment reaches us we send a receipt against that same reference.

Yes. Send the PO number with your request and it appears on the invoice. If your process needs us to be set up as a supplier first, say so and we will complete whatever form your finance team uses.

Against a purchase order, yes. If your organisation has raised a PO, we will release the download on net 30 terms rather than hold it until funds clear, because a PO is a commitment to pay and we treat it as one. For a first order without a PO, we release on payment. This is a question every procurement department asks, so the answer is here rather than in an email.

Downloads are released within one business day of funds clearing, or immediately on dispatch-against-PO. Subscription seats are opened and confirmed by email in the same window.

An invoice commits you to nothing and can be cancelled by replying to it. Once files have been delivered, our Refund Policy governs. It is short, and worth reading before you order rather than after.