Field guide
TITO (Ticket-In-Ticket-Out) Voucher Fraud
How it works
Manipulation of the paper voucher system used by modern slot machines. Includes counterfeiting vouchers, exploiting printer vulnerabilities, laundering money through minimal play, and employee ticket overrides. Fraudsters purchase credits with cash, perform minimal play, then redeem TITO tickets for clean payouts (ticket laundering). Criminals may also exploit reprint functions, manual overrides, or exception handling. Counterfeit barcodes on fake tickets have been attempted at redemption kiosks.
On the record
FinCEN lists red flags for ticket cash-outs with little play that stay under reporting thresholds and it tells casinos to monitor those patterns. Nevada Gaming Commission case 18-04 was brought against Teresa Serrano and her gaming-employee registration was revoked in 2018. The public disposition does not describe a Venetian slot manager or a $921 voucher. FinCEN casino red flags include a customer who inserts cash just under a threshold, plays little or nothing, prints a ticket, and redeems tickets in separate amounts.
Detection & preventionADVISORY
The paid halfHow a monitoring room catches tito (ticket-in-ticket-out) voucher fraud, and what stops it recurring, written for the desk, not the reader.
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Published as a detection reference for surveillance, compliance and gaming-operations professionals. Thresholds and tuning are set by the property. Nothing here is instruction: the method is described so it can be recognised.