Part III: Business & Regulation · Gaming Regulation & Compliance

Cooling-Off Period

Responsible GamingREPORTED

A temporary self-exclusion option of shorter duration (typically ranging from 24 hours to several months) that allows patrons to take a break from gambling without committing to a long-term self-exclusion. Cooling-off periods are commonly offered for online gambling accounts and may include restrictions on deposits, wagers, and marketing communications. Unlike formal self-exclusion programs, cooling-off periods are often self-initiated through the player’s online account and take effect immediately. Some jurisdictions require casinos to offer cooling-off options as part of their responsible gaming obligations.

One entry from the Casino Industry Glossary, 1,090 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.