Part III: Business & Regulation · Gaming Regulation & Compliance

Self-Exclusion

Responsible GamingVERIFIED

A voluntary program that allows individuals to formally exclude themselves from casino premises and/or online gambling platforms for a specified period. Once enrolled, self-excluded individuals are prohibited from entering the casino, participating in gambling activities, receiving promotional materials or comps, and accessing credit facilities. Casinos must honor self-exclusion requests and implement measures to detect and prevent self-excluded individuals from gambling, including facial recognition systems, ID scanner alerts, and staff training. Minimum self-exclusion periods vary by jurisdiction (typically one year or five years), and violation by a self-excluded person may result in arrest for trespassing.

In practice

Singapore requires a central self-exclusion register covering both integrated resorts. Macau requires casinos to maintain self-exclusion programs under DICJ guidelines.

One entry from the Casino Industry Glossary, 1,090 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.