Part III: Business & Regulation · Casino Marketing & Player Management

Rolling Chip Program

Junket OperationsREPORTED

A VIP player incentive system centered on the use of non-negotiable (dead) chips that are tracked through successive wagering cycles to calculate commissions and rebates. In a rolling chip program, a player purchases non-negotiable chips, wagers them on approved games (virtually always baccarat), and receives cashback based on total rolling chip turnover. The program’s name refers to the “rolling” or recycling of chips: each time the player exchanges cashable winnings for additional non-negotiable chips, the chip count “rolls” forward. Junket operators and casinos use rolling chip volume as the primary metric for commission calculation and player valuation.

In practice

Macau’s maximum allowable commission is 1.25% of rolling chip turnover. Part of it is usually passed to the player as a rebate.

One entry from the Casino Industry Glossary, 1,090 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.