Part III: Business & Regulation · Gaming Regulation & Compliance

Cooling-Off Period

Responsible Gaming

A temporary self-exclusion option of shorter duration (typically ranging from 24 hours to several months) that allows patrons to take a break from gambling without committing to a long-term self-exclusion. Cooling-off periods are commonly offered for online gambling accounts and may include restrictions on deposits, wagers, and marketing communications. Unlike formal self-exclusion programs, cooling-off periods are often self-initiated through the player’s online account and take effect immediately. Some jurisdictions require casinos to offer cooling-off options as part of their responsible gaming obligations.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.