Part IV: People & Technology · Casino Personnel & Organizational Hierarchy

Count Team Member

Cage / Vault

An employee who participates in the count process, working under the Count Room Supervisor to open drop boxes or slot cash containers, count currency and wagering instruments, record totals, and prepare count documentation. Count team members must follow strict procedural controls including pocketless garments, hand exposure protocols, and limited access restrictions. They are typically drawn from cage, accounting, or audit departments and must be independent of the gaming floor operations generating the revenue being counted.

In practice

Count team members are selected from departments independent of the revenue source being counted to maintain the integrity of the count process. Some jurisdictions require count team members from at least three different departments when accessing stored drop boxes.

One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.