Part III: Business & Regulation · Gaming Regulation & Compliance
Player Intervention
Responsible Gaming
A structured, recorded interaction with an at-risk patron conducted within the operator's duty of care: observe, engage, offer routes, and refer with consent — without straying into counselling or diagnosis.
In practice
The interaction record is the artefact that evidences the harm-prevention element of the plan.
Related terms
More in Responsible Gaming
Self-Exclusion·Responsible Gaming (RG)·Cooling-Off Period·Voluntary Exclusion·Player Protection·Problem Gambling / Compulsive Gambling·Responsible Gaming Program (RG Program)·Exclude One, Exclude All
One entry from the Casino Industry Glossary — 1,157 terms written for surveillance, compliance and operations professionals rather than for players. Definitions describe industry usage; where a term carries a regulatory meaning, verify against the instrument that governs your jurisdiction.