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Operations · Bundle
Operations Toolkit Bundle
5 toolkits covering fraud manuals, credit & risk management, incident response, player development, and security SOP library.
Overview
The Operations Toolkit Bundle bundles every Operations-department reference Surveillance Intelligence Asia publishes at 30% off. Five toolkits, total standalone $1,675, bundled at $1,179, save $496.
Built for VPs of Operations, casino managers, pit supervisors, and security directors who need a coherent operational playbook from incident response through credit & risk through player development. Spans fraud detection methodology, security SOP libraries, and player-management protocols.
Each toolkit ships in editable PDF + Excel formats. The bundle is one purchase, bringing every operational reference under one license, with 12 months of update notifications.
Who this bundle is for
- VPs of Operations and General Managers
- Pit supervisors and floor managers
- Casino security directors
- Incident command and emergency response leads
- Player development / host program managers
What's inside, 5 toolkits
Each toolkit is shipped as the same file set as the standalone product. Instant download after purchase.

Operations
Casino Fraud Detection Manual
A comprehensive 170-page fraud intelligence reference covering 9 major fraud typologies with investigation protocols tailored for Asia-Pacific casino operations.
Standalone $599

Operations
Credit & Risk Management Playbook
42 casino credit policies with comprehensive marker management, collection protocols, and risk assessment frameworks.
Standalone $279

Operations
Incident Response Playbook
A complete, step-by-step incident command system ensuring every security event is handled with consistency, legal precision, and full regulatory compliance.
Standalone $249

Operations
VIP Player Development Guide
A complete guide to building, managing, and retaining high-value player relationships with 50+ validated data fields and proven development strategies.
Standalone $249

Operations
Security Operations Manual
Complete SOP library for casino security departments: from access control to emergency response, with full regulatory compliance alignment.
Standalone $299
Ready to download?
Operations Toolkit Bundle · 5 toolkits · Instant access.
Frequently asked
Why 5 toolkits and not more?
The department bundle contains every Surveillance Intelligence Asia toolkit in that scope. We don't dilute the bundle by adding unrelated material to inflate the count.
Do I save more with a paid subscription instead?
Yes: any paid subscription (Professional from $3,999/year) includes all 20 toolkits as free downloads, plus the Glossary, the Cheats & Scams Library and the Intel Dashboards. If you'll use the toolkits long-term, the subscription is the better deal. If you only need this department's toolkits and nothing else, the bundle is cleaner.
What format are the files?
Editable PDF + Excel. Identical files to the standalone product purchase, no abridged versions, no watermarked previews. Update notifications for 12 months from purchase.
Can I share these files inside my organisation?
The bundle license is for one buyer. For multi-seat internal sharing across your operator, the Enterprise subscription ($28,999/year, 5 seats + distribution rights) is the proper licence.
Refund policy?
All sales are final unless the product is materially defective, a digital file is delivered at once and kept, so there is nothing to return. If a file is corrupt, incomplete, or is not what the product page described, email billing@surveillanceasia.com and we will repair it or refund it. We are the seller: orders are settled by bank transfer or cheque against an invoice we issue, and mandatory consumer law takes precedence where it applies. Full statement at /refund-policy.